5 ms·

El Regs' "Who Me?" stories should be taken with a grain of salt

by secretsatan 3y ago

fnord77 3y ago
"Dear Penthouse" of IT
- rswail 3y ago
  Now that's a phrase I haven't heard for a while. I wonder what the 2023 equivalent is.
- FireBeyond 3y ago
  "... I never thought I'd be writing this letter to you."
123pie123 3y ago
the one I had published about a support call - saying their PC was not working, whilst fault finding I found out they was in the middle of a powercut - they also hurt themselves because it was dark/ no lights. was 100% true. There was loads of comments saying BS I never bothered writing about the person putting tipex on the screen to delete something!! (true) or the time another person swore blind that they've not touched the keyboard - dispite all the keys being in the wrong order (they took the keys off to clean because they spilt coffee on it and put them back in the wrong order) or the time I nearly wiped out 4 man years of code.....
- ilyt 3y ago
  > or the time another person swore blind that they've not touched the keyboard - dispite all the keys being in the wrong order (they took the keys off to clean because they spilt coffee on it and put them back in the wrong order) That reminds me when one user pissed one of our then-senior admins so they reordered his keyboard keys alphabetically. Or the fun we had where in old system user needed to come to admins to type their first password (that then they are supposed to change after) on account creation and one of admins had blank keycaps keyboard. Reaction was anywhere between "didn't even notice" to "bewilderment and panic"
  - darkwater 3y ago
    > Or the fun we had where in old system user needed to come to admins to type their first password (that then they are supposed to change after) on account creation Been there, done that. > and one of admins had blank keycaps keyboard That's just plain evil, even at BOFH scale
- FireBeyond 3y ago
  Scott Adams, of Dilbert fame, before he went off the rails. "With Dilbert being so popular, I get a lot of email anecdotes. Once, maybe twice a week, I get a story about a customer support tech who found a user using a CD tray as a coffee holder. You know what functionality I'd like my email software to have? The ability to gather all those people who claim that really, truly, it happened to them personally, lock them in a room together, and make them fight it out until there really is only one of them."

El Regs' "Who Me?" stories should be taken with a grain of salt

fnord77 3y ago

"Dear Penthouse" of IT

rswail 3y ago
Now that's a phrase I haven't heard for a while. I wonder what the 2023 equivalent is.
FireBeyond 3y ago
"... I never thought I'd be writing this letter to you."

123pie123 3y ago

the one I had published about a support call - saying their PC was not working, whilst fault finding I found out they was in the middle of a powercut - they also hurt themselves because it was dark/ no lights. was 100% true. There was loads of comments saying BS I never bothered writing about the person putting tipex on the screen to delete something!! (true) or the time another person swore blind that they've not touched the keyboard - dispite all the keys being in the wrong order (they took the keys off to clean because they spilt coffee on it and put them back in the wrong order) or the time I nearly wiped out 4 man years of code.....

ilyt 3y ago
> or the time another person swore blind that they've not touched the keyboard - dispite all the keys being in the wrong order (they took the keys off to clean because they spilt coffee on it and put them back in the wrong order) That reminds me when one user pissed one of our then-senior admins so they reordered his keyboard keys alphabetically. Or the fun we had where in old system user needed to come to admins to type their first password (that then they are supposed to change after) on account creation and one of admins had blank keycaps keyboard. Reaction was anywhere between "didn't even notice" to "bewilderment and panic"
- darkwater 3y ago
  > Or the fun we had where in old system user needed to come to admins to type their first password (that then they are supposed to change after) on account creation Been there, done that. > and one of admins had blank keycaps keyboard That's just plain evil, even at BOFH scale
FireBeyond 3y ago
Scott Adams, of Dilbert fame, before he went off the rails. "With Dilbert being so popular, I get a lot of email anecdotes. Once, maybe twice a week, I get a story about a customer support tech who found a user using a CD tray as a coffee holder. You know what functionality I'd like my email software to have? The ability to gather all those people who claim that really, truly, it happened to them personally, lock them in a room together, and make them fight it out until there really is only one of them."