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This is what Mr Chargeback is for. Had a similar experience with them and my CC refunded it. I had flights booked with them as well so they refunded those too!
by baz00 3y ago
This is what Mr Chargeback is for. Had a similar experience with them and my CC refunded it. I had flights booked with them as well so they refunded those too! Basically got 3 nights in Reykjavik for £290
- lrem 3y agoChargeback in Europe can, at least with some major banks, require first a fraud report with police.
- baz00 3y agoUK at least you just fill in a form and it happens. Basically "I paid for something, I didn't get it, I contacted the vendor and they did not deal with it, I want my money back"
- NavinF 3y agoSeems reasonable for reducing friendly fraud. In the US you just get your money back no questions asked and it's up to the merchant to provide proof that they provided the services/product as advertised