4 ms·
If you booked with a credit card, you might be able to claim the money back via the credit card provider. It also sounds like the hotel screwed up if they list
by FartyMcFarter 3y ago
If you booked with a credit card, you might be able to claim the money back via the credit card provider.
It also sounds like the hotel screwed up if they listed themselves as pet-friendly but actually aren't.
- moeadham 3y agoYou can do a chargeback, but Booking.com bans you after - even if it is completely their fault
- poizan42 3y agoIsn't retaliation for chargebacks a violation of most merchant contracts with the credit card companies? The one time I have had to request a chargeback I was basically told to contact the financial institution[1] in case the merchant tried anything funny. [1] In this case Nets A/S who acted as a middle man between my bank and VISA. But I assume my bank would have said the same thing if they had the agreement directly with the CC company.
- d3w4s9 3y agoSuppose it is true, I would like to know what you would do after your account is banned. You are not a part of that contract so you cannot sue the merchant. And credit card company likely won't bother with a lawsuit because there is one person affected by this.