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There is a lot of issues. Maybe not so much UI related, but a lot of menus, workflows, etc., are just too complicated. The BlackBerry key is essential to the UX
by nchlswu 15y ago
There is a lot of issues. Maybe not so much UI related, but a lot of menus, workflows, etc., are just too complicated. The BlackBerry key is essential to the UX and so are shortcuts for powerusers. But for the average end user consumer, this is a poor UX. I don't have any problem with using BlackBerry, but there are definitely some issues. And even if you don't think the BlackBerry UX is horrible, the iPhone in many people's minds is superior - and that's all that matters.
UX is actually an interesting story at RIM. They made some interesting strides and had a nice empirically based approach towards improving the UX. Upon the acquisition of TaT, though, it appears they've ditched that approach and are giving the designers free reigns - very similar to what Google did with their recent redesign IMO.
- grannyg00se 15y agoI think Apple did a really great job innovating (or at least popularizing) the touch interface. There is some clever use of multi-finger gestures that really works - once you get to know them. But I find it similar to any other UX. You have to learn it to really enjoy it. The first time I had a program open on an iPad I had to ask a friend how to close the program - five finger crumple motion. And how to bring up the list of open programs - four finger swipe up from bottom. Great. Once you learn it. But I still don't see a vast chasm of improvement over blackberry UX. I suppose I'd have to watch people using the two devices. I'm sure others have studied this to death but I've never seen a well conducted UX contrast study available online.
- mietek 15y agoYou're describing recently introduced optional multi-finger gestures. The standard way to get to the iOS home screen is to press the hardware home screen button.