I believe this. Lots of the companies I deal with in the context of them screwing up service provision have a AI chatbot as the only point of contact. I change

I believe this. Lots of the companies I deal with in the context of them screwing up service provision have a AI chatbot as the only point of contact. I change provider when I encounter this but it is really difficult to determine ahead of time which companies still have a customer service. Shout out to "Fully", the standing desk people, for having an extremely efficient automated pipeline for posting you things and delegating customer service to credit card chargebacks.