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> What's wrong with JIRA? It looks good and does its job well. I don't really like Jira: * it is on the slower side of things, unless you throw a decent am
by KronisLV 3y ago
> What's wrong with JIRA? It looks good and does its job well.
I don't really like Jira:
* it is on the slower side of things, unless you throw a decent amount of hardware at it in a self-hosted deployment (then again, something like OpenProject is similarly slow, the only truly fast piece of software in the class I've experienced was Kanboard, but it's very specialized and really light on features, so not a 1:1 competitor)
* the API isn't all that pleasant to use, even though you can sort of understand that due to the level of complexity/customization (I recall struggling with a Java client library, when I had to find issues based on the values of custom fields and some other constraints I think, but it was a while ago)
* their text formatting was pretty horrendous and unreliable on the version that I used, which is perhaps my biggest actual gripe: if you had snippets of code under and issue, as well as lists, images and a bunch of other formatting, it *reliably* broke for me whenever I tried making any changes, when I tried pasting stuff in, or using the UI buttons for formatting
That said, it looks okay and I have no problem with the actual design system. In addition, if Jira lets you do what you need to, then there's nothing wrong with that either - keep using whatever works!
Take my "complaints" with a grain of salt: I last used it a while ago and therefore don't remember super specific details, aside from the text formatting being an absolute pain every single time.
- doix 3y agoThe API and the search are probably the only positive things I can say about Jira. JQL is probably peak issue-tracker searching, I don't see how it can be improved. Maybe in 5 years from now LLMs can accept arbitrary input and find what I'm looking for, but until then, JQL is great. Also I thought API is great, or at least the community python package is[0]. It's probably the best experience I had integrating with an issue tracker. FWIW, I used it in a semiconductor company that used it to manage work on their ASICs, so things were fairly heavily customized and there were over 100k tickets. [0] https://github.com/pycontribs/jira https://github.com/pycontribs/jira