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That is not how the chargebacks systems work. Source: I've worked in Fraud department at a large payment processor
by hackernewds 3y ago
That is not how the chargebacks systems work. Source: I've worked in Fraud department at a large payment processor
- qup 3y agoNot sure what you mean. It was Square, which is talked about above. Customer's bank says "customer says they have no knowledge of this charge" Square allows a dispute, including with video and photo evidence of the guy signing the tablet himself. That was submitted. Customer's bank kept the money.
- nulbyte 3y agoI suspect Square accepts the chargeback and passes it back to the merchant without dispute. Sadly, some processors find the cost of helping their merchants to be too high. I know Facebook does this.