I'm not totally following, but it sounds like you're extrapolating my opinions. Lyft does not have to assert anything they do not have confidence in. Logically,

I'm not totally following, but it sounds like you're extrapolating my opinions. Lyft does not have to assert anything they do not have confidence in. Logically, the minimum statement they could make is "we don't know how the cat got out and are investigating." > Lyft doesn't have the ability to investigate without speculating They do: If they ask the driver what happened and quote him, or report that he could not be contacted, then they are not speculating.