> Nobody has ever struggled to understand files or folders. It sounds more like your family members have an aptitude for pragmatic organizational habits. This

> Nobody has ever struggled to understand files or folders. It sounds more like your family members have an aptitude for pragmatic organizational habits. This works for my parents but a common enough question from others is along the lines of "what do you mean where did I put it, I thought the computer was supposed to remember it?!" No amount of encouragement around the fact that they must have saved, likely named, and at least reopened a particular document dozens of times makes the concept stick in a satisfying way.