46 ms·

Because using our hosted solution you don't have to care about the infra :)

ushakov 3y ago
That’s a naive assumption. I can go with any of your competitors (Datadog, Checkly, BetterStack) and not care about the infra
- tibozaurus 3y ago
  And mostly closed source :)
  - typosaur 3y ago
    Is being open-source the only differentiator you have? Only software devs care about this. Your competitors make millions of $ annually, without being open-source.
    - robertlagrant 3y ago
      This seems a bit inappropriately toned. Plenty of businesses care about this, as it de-risks things if you know you can self-host if necessary.
      - chrisandchris 3y ago
        Yes, sure. But the difficulty about monitoring is not the hosting per-se, but hosting in different datacenters throughout the world abd keeping all these services up. My monitoring should not show "just down" if users from location A can't reach it but everyone else can.
        ushakov 3y ago
        How many web-services out there are actually geographically distributed? Most companies just host everything in us-east1
        chrisandchris 3y ago
        Uptime monitoring services? I think most of those I tried (and I tried many in the past weeks).
      - lucgagan 3y ago
        I never understood the "de-risk" things angle. Is the idea that you'd self host if the service went under?
        robertlagrant 3y ago
        Yes, or a new company could post on Reddit, "would anyone like this service?" and spin up a replacement. Probably not worth it in this instance, but I imagine a lot of people sleep better at night knowing that Postgres is available to self-host, or from a variety of cloud providers.
  - lmeyerov 3y ago
    It's worth coming up with a stronger public-facing answer We went through this last year, I think we have a public one, a private one, + our actual more 'serious' telemetry (opentelemetry, ...). For the status pages, I think one we don't pay for, and the other is like $20/yr. It's a crowded space, both open + closed, so clearer differentiation seems useful for your users and for your own journey: https://github.com/ivbeg/awesome-status-pages https://github.com/ivbeg/awesome-status-pages
remram 3y ago
If I use the hosted version, I don't care that it's open source. If I run your open source software myself, I don't care that you have a hosted offering.

That’s a naive assumption. I can go with any of your competitors (Datadog, Checkly, BetterStack) and not care about the infra

tibozaurus 3y ago
And mostly closed source :)
- typosaur 3y ago
  Is being open-source the only differentiator you have? Only software devs care about this. Your competitors make millions of $ annually, without being open-source.
  - robertlagrant 3y ago
    This seems a bit inappropriately toned. Plenty of businesses care about this, as it de-risks things if you know you can self-host if necessary.
    - chrisandchris 3y ago
      Yes, sure. But the difficulty about monitoring is not the hosting per-se, but hosting in different datacenters throughout the world abd keeping all these services up. My monitoring should not show "just down" if users from location A can't reach it but everyone else can.
      - ushakov 3y ago
        How many web-services out there are actually geographically distributed? Most companies just host everything in us-east1
        chrisandchris 3y ago
        Uptime monitoring services? I think most of those I tried (and I tried many in the past weeks).
    - lucgagan 3y ago
      I never understood the "de-risk" things angle. Is the idea that you'd self host if the service went under?
      - robertlagrant 3y ago
        Yes, or a new company could post on Reddit, "would anyone like this service?" and spin up a replacement. Probably not worth it in this instance, but I imagine a lot of people sleep better at night knowing that Postgres is available to self-host, or from a variety of cloud providers.
- lmeyerov 3y ago
  It's worth coming up with a stronger public-facing answer We went through this last year, I think we have a public one, a private one, + our actual more 'serious' telemetry (opentelemetry, ...). For the status pages, I think one we don't pay for, and the other is like $20/yr. It's a crowded space, both open + closed, so clearer differentiation seems useful for your users and for your own journey: https://github.com/ivbeg/awesome-status-pages https://github.com/ivbeg/awesome-status-pages

remram 3y ago

If I use the hosted version, I don't care that it's open source. If I run your open source software myself, I don't care that you have a hosted offering.