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One issue with A/B testing something obnoxious like misusing a legitimate notification channel to push marketing is that the metrics only measure the upside. T
by jiggawatts 3y ago
One issue with A/B testing something obnoxious like misusing a legitimate notification channel to push marketing is that the metrics only measure the upside.
There is no ClickHouse dashboard metric for “infuriated the user”.
- mrweasel 3y agoVery few companies actively measure the negative impact of their actions. This happens in physical stores as well, run a promotion pushing some product or brand and only measure if that increases sale. It's not easy, actually it's borderline impossible to measure how many you're unintentionally turning way do to your business practices.