3 ms·
Where I live, the only restaurants that offer delivery are Chinese and Pizza, and this is pretty typical for most locales. What grubhub did was antagonistically
by jabroni_salad 3y ago
Where I live, the only restaurants that offer delivery are Chinese and Pizza, and this is pretty typical for most locales. What grubhub did was antagonistically create delivery services for literally every restaurant and collect those menus into their own app. If the restaurant doesn't cooperate they will just call the place and pretend to be a customer. They also buy ads so that when you search for <some restaurant delivery> you will get a dynamically generated grubhub page that 'looks official'.
- Freak_NL 3y agoI didn't know that. That's way beyond what Just Eat/Takeaway does in Europe. They have a predatory business model of course; restaurants either join them, or loose customers accustomed to seeing every available delivery option in one place, but if a restaurant doesn't want them, they don't resort to such tricks (I don't think they could without falling foul of some regulations, mainly the issue of reselling a product already taxed in a business to consumer transaction). A lot of restaurants are fighting back and do join Thuisbezorgd and whatever local iteration Just Eat/Takeaway has, but they also ask their customers to use their own website instead. It saves them a lot of money.