They could and/or should, but many shelters basically are night shelter only - you get kicked out in the morning. There’s nowhere near enough drop in daytime p

They could and/or should, but many shelters basically are night shelter only - you get kicked out in the morning. There’s nowhere near enough drop in daytime places to charge a phone or access internet or get help with paperwork, etc. there also a shortage of places that will let you open a mailbox/use the address to get postage. You would be amazed at how much difference it makes being able to receive a letter at an address - it’s vital for a lot of services still.