I've worked in companies where bug reports were typically very light on useful information but fairly often included a screenshot. By putting some key informati

I've worked in companies where bug reports were typically very light on useful information but fairly often included a screenshot. By putting some key information (ideally a request ID, but a session ID or user ID can be invaluable) into the screenshot it can greatly increase the ability to solve these support queries quickly with little user friction. IIRC in our case the data was encrypted so it couldn't be used for tracking outside of the support system. I do see how it can be considered harmful to add information that the user didn't intend to share but it also had clear user benefits (as well as company benefits of course).