Wouldn't hurt to find new shorthand terms for different kinds of users. "Grandma" has all sorts of positive connotations, but some discussions in HCI and produ

Wouldn't hurt to find new shorthand terms for different kinds of users. "Grandma" has all sorts of positive connotations, but some discussions in HCI and product design have loaded it to mean not good at some things, when that's not necessarily even generally true. And I suppose the idea, casually propagated, could be a little insulting, or even professionally harmful to people. Maybe a mental exercise to make this intuitive is to imagine a workplace meeting, and someone calling a colleague "grandma", while meaning pretty much what is meant here. They'd rightly get smacked across the room, figuratively, with a chance of literally.