There's a neighborhood pharmacy nearby, part of a tiny local chain. I was there recently and another customer recognized the pharmacist - "Didn't you used to wo

There's a neighborhood pharmacy nearby, part of a tiny local chain. I was there recently and another customer recognized the pharmacist - "Didn't you used to work at CVS?" She did indeed and said she couldn't take it so she switched to the local chain. It wasn't just the volume of customers and prescriptions to fill - she specifically cited the automated loudspeaker messages of "call waiting" that occur several times per minute all day as people phone in with questions.