4 ms·

Responding to some of the comments saying that jamboard had a good run and people shouldn't be outraged that google made a decision in their own interest... Ev

by unsui 3y ago

Responding to some of the comments saying that jamboard had a good run and people shouldn't be outraged that google made a decision in their own interest... Everybody remembers the old saying, "nobody ever got fired for buying IBM". Well, there should be a reciprocal saying: "Anybody who ever buys google should be fired". If the lesson here is "caveat emptor", then the real lesson is this: don't buy google.

duxup 3y ago
I worked for a sorta "satellite" IBM company. There was always a path or solution of some sort in the IBM world. Expensive as hell yeah but there was a path. And if you wanted to do something slightly weird or that IBM just didn't want to do... there were these satellite companies that IBM was happy to work with us to cover other solutions. IBM never cut us off, was happy to certify stuff to work with them and so on. There seemed to be a general understanding of "people are running their business off of this stuff so we need to make it work". Google? Naw they'll just quit development and hit the light switch who knows when. Hard stop.
- kwhitefoot 3y ago
  Google is 25 years old. IBM is 99 years old as IBM plus 13 years as the Computing-Tabulating-Recording Company. I wonder which one will still be running at the end of the next 87 years that Google will have to run to equal that? And how many more times Google will pull stunts like this and the Nest thermostat business along the way.
- unsui 3y ago
  > There seemed to be a general understanding of "people are running their business off of this stuff so we need to make it work". I think this is the part that Microsoft gets, at a deep level, and Google doesn't (or, more likely, doesn't care)
- josephg 3y ago
  Right. I think it all comes down to the fact that with Google, maybe 2/3rds of any product is software running on servers they control. You can never see that software, let alone modify it. Even the decision to keep running that software on Google’s hardware is totally out of your hands - Google could turn it off literally any day, for any reason. This is the downside of relying on someone else’s cloud software: ultimately if it’s not your code and not your computer, its fate is out of your hands. I think its healthy that our industry is finally coming to understand that.
  - throw10920 3y ago
    > Google could turn it off literally any day, for any reason. Google has SLAs and service contracts that they are contractually bound to. They technically can turn off their services any day, but they won't, for the same reason that they won't liquidate all their assets into cash and drop it out of a helicopter - because it'd be extremely financially stupid. This comment makes no sense because it's discussing something that is extremely unlikely to happen - far, far less likely than a service failure caused by self-hosting.
    - josephg 3y ago
      Those SLAs didn't seem to help people who bought these Jamboards. Or any of the laundry list of beloved products google has shut down over the years. They have a reputation for killing products for a reason - PMs on Stadia were promising that it definitely wouldn't be shut down just months before it was killed. I'll grant, Google has SLAs on some of their products (like Firebase). But trust arrives on foot and leaves on horseback. Wave, Inbox, Reader, etc. I still remember - with horror - that time google suddenly announced they were massively increasing GCP (Google Apps?) pricing without warning anyone beforehand. Is there a prediction market for the life expectancy of google products? Some things will probably be around more or less indefinitely: Docs, Gmail, etc. But the base rate for "this google product, service or API will still be available in 1 year" is probably somewhere between 1% and 10%. I'd consider any "all in" strategy on a lot of google's tech to be a serious business risk for that reason. Especially if losing that bet means you need to rearchitect your entire application.
re5i5tor 3y ago
Similarly I have added “never buy Amazon hardware” to my ruleset. He says as he continues an ongoing battle with my only remaining Amazon device, an Echo Show. Say what you will about Apple, they play the long game.

by unsui 3y ago

duxup 3y ago

I worked for a sorta "satellite" IBM company. There was always a path or solution of some sort in the IBM world. Expensive as hell yeah but there was a path. And if you wanted to do something slightly weird or that IBM just didn't want to do... there were these satellite companies that IBM was happy to work with us to cover other solutions. IBM never cut us off, was happy to certify stuff to work with them and so on. There seemed to be a general understanding of "people are running their business off of this stuff so we need to make it work". Google? Naw they'll just quit development and hit the light switch who knows when. Hard stop.

kwhitefoot 3y ago
Google is 25 years old. IBM is 99 years old as IBM plus 13 years as the Computing-Tabulating-Recording Company. I wonder which one will still be running at the end of the next 87 years that Google will have to run to equal that? And how many more times Google will pull stunts like this and the Nest thermostat business along the way.
unsui 3y ago
> There seemed to be a general understanding of "people are running their business off of this stuff so we need to make it work". I think this is the part that Microsoft gets, at a deep level, and Google doesn't (or, more likely, doesn't care)
josephg 3y ago
Right. I think it all comes down to the fact that with Google, maybe 2/3rds of any product is software running on servers they control. You can never see that software, let alone modify it. Even the decision to keep running that software on Google’s hardware is totally out of your hands - Google could turn it off literally any day, for any reason. This is the downside of relying on someone else’s cloud software: ultimately if it’s not your code and not your computer, its fate is out of your hands. I think its healthy that our industry is finally coming to understand that.
- throw10920 3y ago
  > Google could turn it off literally any day, for any reason. Google has SLAs and service contracts that they are contractually bound to. They technically can turn off their services any day, but they won't, for the same reason that they won't liquidate all their assets into cash and drop it out of a helicopter - because it'd be extremely financially stupid. This comment makes no sense because it's discussing something that is extremely unlikely to happen - far, far less likely than a service failure caused by self-hosting.
  - josephg 3y ago
    Those SLAs didn't seem to help people who bought these Jamboards. Or any of the laundry list of beloved products google has shut down over the years. They have a reputation for killing products for a reason - PMs on Stadia were promising that it definitely wouldn't be shut down just months before it was killed. I'll grant, Google has SLAs on some of their products (like Firebase). But trust arrives on foot and leaves on horseback. Wave, Inbox, Reader, etc. I still remember - with horror - that time google suddenly announced they were massively increasing GCP (Google Apps?) pricing without warning anyone beforehand. Is there a prediction market for the life expectancy of google products? Some things will probably be around more or less indefinitely: Docs, Gmail, etc. But the base rate for "this google product, service or API will still be available in 1 year" is probably somewhere between 1% and 10%. I'd consider any "all in" strategy on a lot of google's tech to be a serious business risk for that reason. Especially if losing that bet means you need to rearchitect your entire application.

re5i5tor 3y ago

Similarly I have added “never buy Amazon hardware” to my ruleset. He says as he continues an ongoing battle with my only remaining Amazon device, an Echo Show. Say what you will about Apple, they play the long game.