This worldview is fine for running a company and making money, but it isn't the only one that exists. The whole IoT push over the last 10 years is new, and a lo

This worldview is fine for running a company and making money, but it isn't the only one that exists. The whole IoT push over the last 10 years is new, and a lot of consumers haven't had to think of questions like "what happens when tech support goes away for my digital whiteboard" or "what happens to my fridge when company is goes bankrupt", so I don't think patting them on the head and saying "This sucks for you, but it could have been worse" is really a compassionate stance. You're underlying thesis is correct though, you're not legally required to care about other people when you design or sell products.