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I find it's the opposite, at least here in Canada. In the past, fast food jobs were often done by young adults from the local area. They always spoke excellent
by VancouverMan 3y ago
I find it's the opposite, at least here in Canada.
In the past, fast food jobs were often done by young adults from the local area. They always spoke excellent English and/or French. They also tended to know at least some of the customers from outside of the job, too, from sports and other activities. In some cases, they'd be serving relatives and their own friends.
With them having also often gone to the establishment they were working at as customers while growing up, they were familiar with how customers were expected to be treated and what level of service was to be provided.
I didn't realize it at the time, but the service they offered was actually pretty good. They could take an order correctly, the ones in the back did a decent job of preparing the food, the restaurants were kept clean, and overall it wasn't a bad experience.
Two decades of rather awful immigration policies and other government-imposed economic distortions have changed all of that.
Now it's common to see foreign adults working such jobs. They often have a limited grasp of the local language(s), no ties to the community, and limited understanding of the level of service they should be providing.
Something as fundamental as placing an order in person is often far more difficult than it should be due to communication challenges, and mistakes are too common.
The quality of the food preparation has gone down. The cleanliness of the establishments has gone down. The prices, however, keep rising.
Overall, getting fast food is just not a good experience any longer. The automated kiosks and phone apps at least help avoid some of the ordering challenges that never existed before, but the rest of the experience can be quite bad.
I used to enjoy going to fast food restaurants and did it quite often, back when it was Canadian young adults doing the work at such establishments.
Now, though, it's such an abysmal experience that I rarely go. Whenever I do happen to, usually as a last resort, I'm typically left very disappointed.