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I've seen no-code tools that are so complex and poorly designed that they require specialized teams to operate. We've worked with a number of clients that use a

I've seen no-code tools that are so complex and poorly designed that they require specialized teams to operate. We've worked with a number of clients that use a certain software, all of whom, despite having been sold on the simplicity and ease of the tool, retain a company that specializes in configuring the tool. Then again, no-code is a pretty broad umbrella, and I've seen tools that enable users to help themselves help themselves in meaningful ways that save them money and us spending our time on miniscule adjustments.

sharemywin 3y ago
this kind of reminds me of those integration platforms. where you need specialized training and consultants to map data.
- koromak 3y ago
  Oh god. I had to "learn" a Shopify-to-NetSuite integration tool, which effectively means learn shopify, learn Netsuite, and then learn this shitty tool which does nothing but connect inputs and outputs with zero explanation. Miserable. 2 years later I'm at a different company and I still get emergency phone calls because no one understands this thing. Code would have taken longer to build, but at least new developers would be willing to maintain it.
  - jimnotgym 3y ago
    I had a team that coded integrations into Netsuite and used an integration platform for Shopify and others You always need to learn Shopify and learn Netsuite. More so if you are coding it. We often had to pull developers back from other projects because one counter party or another changed something and nobody could work out how to change it. We always ended up with scripting in Netsuite even with the integration platforms. There was no winning either way, but we went with integration platforms by choice because of maintainability and expertise from the platform engineers.
  - spcebar 3y ago
    I suspect we're all talking about the same tool.
- threeseed 3y ago
  Most of those tools don't need specialised training and consultants. It's just cheaper for the company to use them rather than hiring or training new staff.

sharemywin 3y ago

this kind of reminds me of those integration platforms. where you need specialized training and consultants to map data.

koromak 3y ago
Oh god. I had to "learn" a Shopify-to-NetSuite integration tool, which effectively means learn shopify, learn Netsuite, and then learn this shitty tool which does nothing but connect inputs and outputs with zero explanation. Miserable. 2 years later I'm at a different company and I still get emergency phone calls because no one understands this thing. Code would have taken longer to build, but at least new developers would be willing to maintain it.
- jimnotgym 3y ago
  I had a team that coded integrations into Netsuite and used an integration platform for Shopify and others You always need to learn Shopify and learn Netsuite. More so if you are coding it. We often had to pull developers back from other projects because one counter party or another changed something and nobody could work out how to change it. We always ended up with scripting in Netsuite even with the integration platforms. There was no winning either way, but we went with integration platforms by choice because of maintainability and expertise from the platform engineers.
- spcebar 3y ago
  I suspect we're all talking about the same tool.
threeseed 3y ago
Most of those tools don't need specialised training and consultants. It's just cheaper for the company to use them rather than hiring or training new staff.