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Yes - people here talk like vendors are inscrutable black boxes, which suggests to me they have never been through a serious vendor selection process (on either
by jameshart 3y ago
Yes - people here talk like vendors are inscrutable black boxes, which suggests to me they have never been through a serious vendor selection process (on either side). This is not a problem businesses are unaware of, and solutions and enforcement mechanisms exist.
SOC2 may be kind of a tedious drudge to go through, and provide limited actual security, but a third-party auditor’s SOC2 attestation for a vendor goes some way to assuring you that they have some level of access controls and processes to protect your data. It’s not nothing. And the lack of a SOC2 attestation for a vendor is a red flag for sure.
Back in my proprietary SaaS days we used to regularly undergo third party security audits, code escrow processes, and numerous standards compliance hoops, to create sufficient assurance to clients to sign a contract.