2 ms·
> saying that those words when they are in extraction mode. These words were almost verbatim used this morning in a meeting. A small agile ISV was purchased by
by jiggawatts 3y ago
> saying that those words when they are in extraction mode.
These words were almost verbatim used this morning in a meeting. A small agile ISV was purchased by one of those big "holding companies" and now everything is "for consideration", "not on the roadmap", "not strictly required", or like you said "not their current focus".
We've been raising issues like: "You're using frameworks and SDKs that went end-of-life years ago for Internet-facing security-critical components, how is that not your current focus!?" and hearing crickets in response.
Support contract is in place, but there's no specific clause requiring them to do their job, so they're not doing it.
- debarshri 3y agoI think you are not the target customer that the holding companies is looking for. I would try to see an out and look for another vendor, tool or alternative.
- jiggawatts 3y agoToo much lock-in due to extensive customisations — which is precisely why the small ISV was a lucrative purchase for the holding company. They can safely milk their customers for enough years to recoup the investment.
- lmm 3y ago> I think you are not the target customer that the holding companies is looking for. On the contrary, customers who keep paying them while they do the bare minimum to keep the thing limping along is probably exactly what the holding company is looking for.