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In on-prem, at least one part of the business can raise alarms and if it is a big chunk of the revenue, then the rest of the business tends to sit up and take n
by glitchc 3y ago
In on-prem, at least one part of the business can raise alarms and if it is a big chunk of the revenue, then the rest of the business tends to sit up and take notice. Here, unless your business is Uber or DoD, it's too small for the cloud providers to sit up and take notice.
- tekla 3y agoI dont find that to be the case at all. My place is a startup and we have a very close relationship with our Account Managers. We can have product leads on the phone within 24 hours if we encounter AWS internal issues. I've found that AWS is MUCH better at dealing with problems than internal teams since AWS has many more resources to throw at a problem
- SoftTalker 3y agoWhat level of AWS usage does it take to be able to get product leads "on the phone"? I'm guessing it is at least thousands of dollars/month in spend? Or am I wrong? And 24 hours can be a long time, when TSHTF