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I occasionally get some lazy high maintenance customers (B2B) that I’d rather not have. It gives me a fair amount of stress at times. Even though they generate
by rapind 3y ago
I occasionally get some lazy high maintenance customers (B2B) that I’d rather not have. It gives me a fair amount of stress at times. Even though they generate revenue they are absolutely a liability and I’d pay to quietly get rid of them.
- JohnFen 3y agoOne lesson I've learned the hard way in business is: never be afraid to fire customers when they are costing you more than you're willing to pay. "Cost" here means monetary cost, sure, but also more intangible costs such as stress, aggravation, etc. Those a very real costs that may even adversely impact your product/service for your other customers. Firing bad customers is good business practice.