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Does company trust mean nothing anymore? Once you lose trust, you lose consumers, even if you reverse the trust-losing decision. Look at Bud Light - they still

Does company trust mean nothing anymore? Once you lose trust, you lose consumers, even if you reverse the trust-losing decision. Look at Bud Light - they still haven't (and may never) recover.

standardUser 3y ago
Why would anyone "trust" a company to not raise prices or otherwise try to make more money? Was Netflix, for example, expected to be $9.99/month for the rest of our entire lives? That is an insane thing to expect. Yet people always act like it's some great betrayal that, five years later, they need to pay another couple bucks for the same service.
- jimbob45 3y ago
  Raising prices is expected and literally every company does it, within reason. Increasing ad time, censoring shows, and forcing politics all thoroughly erode trust over time.
  - WillPostForFood 3y ago
    They are giving you a choice, price increase of $3 a month, or no price increase and ads. I don't see this as a trust violation. Maybe they should have raised prices for everyone, but given the ad option as an opt-out.
- digitalsushi 3y ago
  I don't want to collate raising prices with "otherwise". I will gladly keep tacking on a dollar here and there, with some internal debate, but I will not tolerate things with ads, even when they are free. Even when I am paid to watch them!
danaris 3y ago
Trust is irrelevant when you've got the kind of market dominance Amazon has. Even if you don't use Prime, don't buy anything on Amazon.com, and don't shop at Whole Foods...you're still guaranteed to be sending money their way, due to how much of the Internet they provide support for with AWS. Visited joesrandomwebsite.cheaptld recently? Well, it's hosted on a service that uses AWS, so most of its ad revenue goes straight to paying Amazon for that.
wkat4242 3y ago
Coca Cola recovered fine from New Coke though. Maybe because they didn't double down on it.

Does company trust mean nothing anymore? Once you lose trust, you lose consumers, even if you reverse the trust-losing decision. Look at Bud Light - they still haven't (and may never) recover.

standardUser 3y ago

Why would anyone "trust" a company to not raise prices or otherwise try to make more money? Was Netflix, for example, expected to be $9.99/month for the rest of our entire lives? That is an insane thing to expect. Yet people always act like it's some great betrayal that, five years later, they need to pay another couple bucks for the same service.

jimbob45 3y ago
Raising prices is expected and literally every company does it, within reason. Increasing ad time, censoring shows, and forcing politics all thoroughly erode trust over time.
- WillPostForFood 3y ago
  They are giving you a choice, price increase of $3 a month, or no price increase and ads. I don't see this as a trust violation. Maybe they should have raised prices for everyone, but given the ad option as an opt-out.
digitalsushi 3y ago
I don't want to collate raising prices with "otherwise". I will gladly keep tacking on a dollar here and there, with some internal debate, but I will not tolerate things with ads, even when they are free. Even when I am paid to watch them!

danaris 3y ago

Trust is irrelevant when you've got the kind of market dominance Amazon has. Even if you don't use Prime, don't buy anything on Amazon.com, and don't shop at Whole Foods...you're still guaranteed to be sending money their way, due to how much of the Internet they provide support for with AWS. Visited joesrandomwebsite.cheaptld recently? Well, it's hosted on a service that uses AWS, so most of its ad revenue goes straight to paying Amazon for that.

wkat4242 3y ago

Coca Cola recovered fine from New Coke though. Maybe because they didn't double down on it.