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But if they had a cheaper support model, the large corporations would also pay less, and they'd make even less money overall. Not to mention: support engineers
by jwatte 3y ago
But if they had a cheaper support model, the large corporations would also pay less, and they'd make even less money overall.
Not to mention: support engineers are expensive, and researching tickets take a lot of time.
- nnurmanov 3y agoNot sure, you can have more customers but fixed number of issues. I am researching into it. You may crowdsource issue solving and have revenue sharing enabled.