4 ms·
The frequency of the returns probably plays a part. Anecdotally, I've returned a couple of games over the 2h limit and they have refunded, no questions asked.
by ragestorm 3y ago
The frequency of the returns probably plays a part. Anecdotally, I've returned a couple of games over the 2h limit and they have refunded, no questions asked.
- lolinder 3y agoMy only experience with hitting the limit was also the only time I've ever tried to return a game. I'm sure it mostly depends on the service rep handling your claim and how many bogus returns they've seen so far that day.
- dspillett 3y agoWas that 2 hours since purchase, or 2 hours play time? The current limits are 14 days since-purchase as long as you've played the game for less than 2 hours.
- ragestorm 3y agoHours played. Can’t remember the purchase timeframe. Could of been the difference.