I think thats a problem in general. I've seen companies where the admin team was highly regarded, although all they did was (good) maintenance work. But they we

I think thats a problem in general. I've seen companies where the admin team was highly regarded, although all they did was (good) maintenance work. But they were also good in talking about this in a way of "this and that got better _in general_ because, over the last weeks, we worked on improving this and that". The idea of actually naming the people that have to do maintenance also gives them the possibility of talking about it in context of their work.