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Congrats on the launch. I’m currently starting my own startup, so I can give you my impressions as a potential customer. Contact-based pricing is bad. You’re t
by santiagobasulto 3y ago
Congrats on the launch. I’m currently starting my own startup, so I can give you my impressions as a potential customer.
Contact-based pricing is bad. You’re trying to create an email platform for SaaS, from the features perspective (yey!) but you’re charging just as mailchimp and everybody else does (nah!).
Instead, as a founder, I’d rather prefer “active user”. If someone tries my product, but they never return, I don’t want to be charged for. So, in any given month, count how many people I have emailed (during that period), and that counts as pricing.
Just my 2c. Good luck!
- chrisfrantz 3y agoYep it’s great feedback! You can pretty easily slim down your contact count to follow that active user model if you’d like already :)
- lerchmo 3y agoIn practice that is a major bummer. You can’t distinguish between a new subscriber and a re activated subscriber.
- chrisfrantz 3y agoWith filters you should be able to do it pretty easily assuming you have the data in Loops already. Always ways we could improve though!