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> Companies will very successfully have their contracts enforced Hetzner turned off all access to my paid server due to a false-positive on their netscan/DDOS
by berkle4455 3y ago
> Companies will very successfully have their contracts enforced
Hetzner turned off all access to my paid server due to a false-positive on their netscan/DDOS (literally it was tailscaled doing a netcheck) protection and equally incompetent technical support staff.
Can I sue them for breach of contract and subsequent damages? I moved all my hosting off Hetzner as a result, but I'm still very disappointed in their actions.
- leni536 3y agoWhile I didn't read the contract, I'm halfway sure that it says that they can terminate the contract for any reason.
- berkle4455 3y agoThey didn't terminate my contract though, they just nullrouted my server. They even had the audacity at the end of the month to send me a bill.
- leni536 3y agoAh, that's shitty. I guess in theory you could demand a refund or file a chargeback for an amount based on the services they didn't contractually provide. As you ceased doing business with them I don't think there would have been any drawback to this. IANAL