This may come as a surprise to you, but schools, community football clubs, nursing homes etc don't have full time lawyers in the UK. Someone has to decide when

This may come as a surprise to you, but schools, community football clubs, nursing homes etc don't have full time lawyers in the UK. Someone has to decide when to call the police, when to call social services, when to [not] immediately alert parents, guardians of next or kin, when to seek further legal advice etc. And frankly the last person you'd want to be the main point of contact for vulnerable people dealing with sensitive issues is a lawyer whose job it is to minimise problems for the organisation (or maximise work for themselves...)