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Why is pagerduty hard to switch off of? It has all kinds of useless and expensive bells and whistles, while the core functionality is a commodity that several c
by ec109685 3y ago
Why is pagerduty hard to switch off of? It has all kinds of useless and expensive bells and whistles, while the core functionality is a commodity that several companies offer.
We moved vendors a few time and it wasn’t that painful.
- solatic 3y agoWho else will call a POTS phone line when there's an alert? Fact: I'm not going to hear my phone ping in the middle of the night. I'm much more likely to hear my phone ring.
- hiatus 3y agoDepending on the team, a phone tree in twilio could do the trick, with calls made down the list if people do not pick up for escalation.
- likium 3y agoWhat happens when Twilio is down? Same questions for your email, sms and server. Part of the difficulty is guaranteed uptime and PagerDuty is rock solid in that regards.
- blindriver 3y agoPager Duty uses Twilio.
- sparrish 3y agoNodePing
- ec109685 3y agoCalling landline is table stakes for all “paging as a service” companies.