Yes, I agree. Email got ruined by external users - scams, spam, and marketing. Chat is nice for companies because everybody inside is trusted. The irony is not

Yes, I agree. Email got ruined by external users - scams, spam, and marketing. Chat is nice for companies because everybody inside is trusted. The irony is not lost on me that Booklet is almost rebuilding email, but for internal-only usage. I think about this a lot.