The best thing in this article is the linked Jean-Louis Gassée piece: http://www.mondaynote.com/2012/03/11/carriers-whine-we-wuz-robbed/ http://www.mondaynote.

The best thing in this article is the linked Jean-Louis Gassée piece: http://www.mondaynote.com/2012/03/11/carriers-whine-we-wuz-robbed/ http://www.mondaynote.com/2012/03/11/carriers-whine-we-wuz-r... It has a breakdown of how much carriers are getting per smartphone customer. In summary, they don't have much reason to complain.