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Anecdata: if you need a Lenovo repaired and you’re covered for onsite service, have them come to you. I had a similar experience with sending an X1 Carbon to L
by daggersandscars 3y ago
Anecdata: if you need a Lenovo repaired and you’re covered for onsite service, have them come to you.
I had a similar experience with sending an X1 Carbon to Lenovo’s repair center: “No problem found”.
When I called to complain, I was told they recommended on site service over sending machines in. The repair tech was prompt, pleasant, and skilled. The machine was fixed in 30 minutes.
- ho_schi 3y agoSo always money fixes the problem. Either apt in-house personnel, service-contract or learning it yourself. But in both cases - well all - this shall be part of the device pricing. We had here also a fan with fan (within first year), promptly picked up, promptly replaced.