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I see your point also. But to be fair, being prompted by a computer to add a tip isn't exactly "being strong-armed into it"
by soupfordummies 3y ago
I see your point also. But to be fair, being prompted by a computer to add a tip isn't exactly "being strong-armed into it"
- JohnFen 3y agoI think that characterizing it as strong-arming is appropriate when the UI makes it hard to choose anything but leaving a tip or when an employee is watching you as you're paying, or when the employee straight up asks for a tip. Even being asked for a tip before services are rendered is bad. Maybe not "strong-armed" bad, but it's a close call.