Teams has to be the poster child of “enterprise software”. I’m currently on contract at a large healthcare company and I’m starting to understand how an app as

Teams has to be the poster child of “enterprise software”. I’m currently on contract at a large healthcare company and I’m starting to understand how an app as abominable as Teams could be built. The issue isn’t really with the tech stack, though electron is not the best, other companies like Discord have managed to build much better apps on top of it. The issue I see is organizational. What happens is you have a top down product vision where the features all come from the top and the engineers just have to figure out the implementation, they have no say in which features get pushed. So you get a scenario where every quarter, there are ever more features you need to cram into the app. All of this is feature work, no rework, no performance fixes. Once a team is done with this feature they don’t have time to go back and fix the tech debt because they have a new feature to implement. For any bug fixes and performance fixes the feature is shipped to another (probably offshore) team for maintenance, another quarter passes and more stuff gets thrown in to the app, a never ending cycle. It’s a vicious cycle where the app seems to be feature filled but every feature feels half baked with no attention paid to the details. Features are only added to and seldomly removed. Contrast this to smaller shops like Discord. I would imagine they follow a similar process but you have the same teams managing the building and maintenance of feature and more importantly, it’s not just adding new features but going back and reworking things to be more performant. In my mind these apps are actually ugly organizational problems that rear their head in the technology that the org creates.