It's not linux that's a nightmare. It's setting up a platform that matches the user's well enough to reproduce and analyse the reported bug. Last week I had to

It's not linux that's a nightmare. It's setting up a platform that matches the user's well enough to reproduce and analyse the reported bug. Last week I had to set up a new debian with a combination of one really old package and one really new in order to work on a bug. Setting that up took more time than the bug itself. (The bug itself wasn't at all related to those packages or versions, BTW.)