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What this actually shows is that Linux users are more technically proficient and more likely to put in the effort to file a bug report when they encounter a pro
by pxc 3y ago
What this actually shows is that Linux users are more technically proficient and more likely to put in the effort to file a bug report when they encounter a problem.
It doesn't directly figure into the reporting rate, but Linux users also file better bug reports, likely due to the communal education and technical support that is so central to contemporary, personal Linux usage. Any newbie asking questions on a Linux forum, IRC, Matrix, or Discourse is bound to learn strong norms about including diagnostic info and other context in issue reports, as well as what asking useful questions looks like.
Linux users end up helping to identify a hugely disproportionate number of the bugs that affect Windows users because of this.
Past HN discussion of another indie dev's experience with this can be found here: https://news.ycombinator.com/item?id=28978086 https://news.ycombinator.com/item?id=28978086
This might be bad for you if your company over relies on metrics about the number of reported or open bugs in an unhelpful way. But in itself it's a decidedly good thing for your software quality and the experience of your users to include Linux users in your user community.