>Once you’re “in”, you’re almost never leaving Yeah. This problem is real. It’s so expensive to get out that we have had to make business process concessions b

>Once you’re “in”, you’re almost never leaving Yeah. This problem is real. It’s so expensive to get out that we have had to make business process concessions because the COTS ended up not supporting, what I consider, basic functionality. We only found out years later on the basis of changing other business processes. And vendors will bleed you dry if they can. What some vendors consider to be “customizations” is insane.