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I've read somewhere that Google extensively uses mailing lists internally. They’re probably using the same codebase for their internal mailing lists, and the st
by Kwpolska 3y ago
I've read somewhere that Google extensively uses mailing lists internally. They’re probably using the same codebase for their internal mailing lists, and the storage costs effectively nothing to them.
- n0zmer 3y agoGoogler here. You are correct. Internally google groups are the easiest way to create adhoc project groups and support / announce lists. We have everything from music related lists, to stuff like vim/emacs user groups
- elijahciali 3y agoNot a Googler but I've personally been in a few groups for testing new features. I believe communication to testers has been revamped but pre-2020 I was in a few like gdd-profile-preview
- AtlasBarfed 3y agoHow about doing customer service with it? Google: nah. Honestly I shouldn't even suggest that, it will probably get google groups closed in a whim.
- jmole 3y agoYou want something like a ticket/bug tracking system for customer support, not an email group
- ptman 3y agohttps://support.google.com/a/users/answer/167430?hl=en https://support.google.com/a/users/answer/167430?hl=en
- intrasight 3y agoGoogle Groups is what I (non-Googler) used for support so I don't understand your comment.
- gumby 3y ago> Internally google groups are the easiest way to create adhoc project groups..like vim/emacs user groups I have trouble imagining what a vim/emacs user group would be: either some sort of nonstop abusive flamewar or some kind of kumbaya group you can only join if you can prove you're on a dangerously high dose of lithium.
- stonogo 3y agoSeems to me that "vim/emacs user groups" are wildly different from "vim/emacs user group".
- gumby 3y agoSeems pretty clear to me: "vim/emacs user groups" describes a superset that includes the vicious fighting groups and the kumbaya groups, plus of course those that make emacs distros that are (shudder) more like vim, and perhaps even discussion of the other way around? Also groups that trade baking recipes in org-mode format plus vim macros so they can share the fun.
- placesalt 3y agoA piece of software I use has google groups as the main interaction point among users & between users and the dev. It works quite well.