I think your second point is largely correct, but one of the big problems it exposes is that a big chunk of execs and even employees don’t / don’t want to think

I think your second point is largely correct, but one of the big problems it exposes is that a big chunk of execs and even employees don’t / don’t want to think much before talking. I’ve experienced many people who appear to make careers off of shooting from the hip, who will never respond to text based communication that is longer than one, maybe two sentences or maybe even not at all.