A deep dive on developer productivity metrics tends to lead to queueing theory. This is an area some developers know because of DORA and metrics such as MTTR or

A deep dive on developer productivity metrics tends to lead to queueing theory. This is an area some developers know because of DORA and metrics such as MTTR or shorthands such as "do one merge per day". It turns out that knowing some queueing theory can be very helpful when talking about productivity metrics, kanban, ticket servicing, and more. My notes on queueing theory for developers: https://github.com/joelparkerhenderson/queueing-theory https://github.com/joelparkerhenderson/queueing-theory