4 ms·
I just got off the phone with ATT. I had all the charges (past and current) removed and credited to my account. I also had "Purchase Blocker" added to all 4 lin
by sunsu 15y ago
I just got off the phone with ATT. I had all the charges (past and current) removed and credited to my account. I also had "Purchase Blocker" added to all 4 lines to prevent this from happening again.
- mbot2 15y agoI just did the exact same thing. One of our lines had a $9.95 subscription on it, got it refunded and all four of our lines are also blocked now. I just sent a brief email to some family and friends noting my experience, pointing them to the NYTimes article, and telling them that on AT&T they probably want to investigate 'Purchase Blocker'. It's especially annoying to me because I give AT&T over $300/mo. At that level of revenue, you'd think they could have the decency to default to protecting me. And somebody at AT&T will likely be shocked that I have no brand loyalty towards them, at all.