2 ms·
> And how can I as a customer calculate this? Either your shit works, or it doesn’t. You do monitor, don’t you?
by mdekkers 3y ago
> And how can I as a customer calculate this?
Either your shit works, or it doesn’t. You do monitor, don’t you?
- re-thc 3y ago> Either your shit works, or it doesn’t. You do monitor, don’t you? That then becomes a he said she said problem with the vendor you're claiming against. Does everyone have time for it? You will submit the SLA credit claim and chances are unless it's WAY off you'll accept the vendor's nerfed version and move on. Something is better than nothing.