I think his point is that not everything is well thought out or planned. A lot of the time people are just winging it and hoping for the best. Just because some

I think his point is that not everything is well thought out or planned. A lot of the time people are just winging it and hoping for the best. Just because some giant corporation does something doesn't mean they planned, thought about or even intended to do a thing and arguing that they must've had teams behind every decision is silly. Sometimes, shit happens.