> The account was marked "paid by customer" This is a lot harder to do these days. Not impossible, but definitely harder. The CRA contracts disallow marking an

> The account was marked "paid by customer" This is a lot harder to do these days. Not impossible, but definitely harder. The CRA contracts disallow marking an account as paid that was not paid in full (more commonly, people try to negotiate 'pay for delete' to remove derogatory histories).