The article puts a lot of emphasis on Marl, the marginal user. However, it's a two-way relationship: the society (culture, media, and products) created Marl. If

The article puts a lot of emphasis on Marl, the marginal user. However, it's a two-way relationship: the society (culture, media, and products) created Marl. If you watch YouTube since you were a kid and see video recommendations all the time, it's hard to develop a good attention span as there is always something attractive and new in the corner of your eye. Then you read online articles that are incredibly shallow and almost generated by a bot, with the sole purpose of gathering clicks. Over time, you get used to skimming the text contents. The article is a good example; nobody wants to spend too much time creating a long blog post. So, a short text and a catchy title work better to attract your audience. For me, software is about products like an operating system or an editor; for the author, "software" is about websites like Google or Reddit. It's not the same. The incentives are different, but making a distinction requires more analysis, an analysis that Marl will not read. Marl will complain that macOS quality seems lower on each release without realizing the article is about something different. Most people reading HN work in the software industry. In one way or another, we are also responsible for creating Marl. That's why having a better education in social topics should be an essential part of any engineering curriculum.