3 ms·
Blaming any particular user is victim blaming and shifts responsibility away from those responsible: creators. (Let's assume commercial apps with paying users r
by 1letterunixname 3y ago
Blaming any particular user is victim blaming and shifts responsibility away from those responsible: creators. (Let's assume commercial apps with paying users rather than volunteer freeware.)
Whoever acts as the product manager or manager for UX needs to concurrently field input from users as signals rather than directly actionable feedback AND not be so self-absorbed with coding, grand feature plans, or what they "want" that they cannot prioritize use-cases of users in the real world (e.g., user-centric agile-ish development).
Another issue is that popular apps backed by major corporations tend to drift away from their roots because their developers and product managers tend to be rewarded for features and appearances of work than steady consistency and usability rather than fixing bugs, maintaining what already exists, or improving bad UX.