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> On discord, I had to log in and join their group to ask about an error message, only to find it’s a common issue and there’s a few troubleshooting steps. > O
by numlock86 3y ago
> On discord, I had to log in and join their group to ask about an error message, only to find it’s a common issue and there’s a few troubleshooting steps.
> On GitHub, I had to log in and search their thousands of issues to find an error message, only to find it's like three closed issues without any replies and there's one troubleshooting step in chinese.
I don't see how this would be an issue exclusive with Discord rather than the project itself.
- rob74 3y agoMaybe GitHub issues are bad as a support forum, but the point that OP was trying to make (that Discord is even worse as a support forum) is still valid. On GitHub issues, you at least have a chance to find the solution for an issue yourself, on Discord you basically have to ask and hope that someone is nice (and competent) enough to answer your question.
- dotnet00 3y agoYou don't have to log in or even have a GitHub account to search through issues. Hell, in many cases you don't even need to be searching on GitHub to find the relevant issue since they're indexed by search engines. Neither of these are an option with Discord.